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Ventilation breakdown and repair service

Diagnosis first, repair second. We only replace a unit when that is genuinely the right call.

Fan impeller removed during a call-out, blades and scroll under a thick layer of dust.

Before / after

What a service changes, in pictures

Photos taken by our technicians on recent jobs, unedited.

  • Removed fan impeller before cleaning: blades and scroll coated in a thick layer of grey dust.Before
    The same impeller after cleaning, black blades clean and the motor visible in the centre.After
    Impeller and motor of a heat-recovery unit
  • Open fan scroll before cleaning, walls lined with a thick layer of felted dust.Before
    The cleaned and refitted scroll, black shell clean with its connection ring.After
    Fan scroll of an extract-only unit, before cleaning and once refitted

A failing ventilation system does not always announce itself by stopping. More often it becomes noisy, gradually loses performance, or gets stuck on a single speed. The symptoms are vague, and many people simply get used to them.

We always start with a diagnosis: airflow measurements, electrical checks, listening to the motor, inspection of the ductwork and controls. The aim is to find the actual cause, not to default to a full replacement.

We work on the main brands sold in Belgium, including systems whose manufacturer no longer supplies parts, in which case we tell you plainly what can be adapted and what cannot.

Our advice: start with a service

In our experience, most noise, bad smells and airflow loss come from a fouled system: clogged filters, dirty valves, a dried-out condensate trap. A service often fixes the problem, and we diagnose during the service anyway. Rather than paying for a call-out on its own (120 € excl. VAT), book the service (from 139 € excl. VAT): if a part needs replacing, we tell you its price before ordering it.

What this service costs

One price per system, published before you book, with no questionnaire to fill in to get it. Anything out of the ordinary (a lot of valves, an unreachable unit, a system never opened) we tell you before the visit, never on the invoice.

Prices exclude VAT. 6 % on servicing in a private home over ten years old, 21 % otherwise.

What the service covers

  • Full diagnosis

    Airflow readings, speed testing, supply and control board checks, verification of sensors and the wall control.

  • Motor and impeller repair

    Bearing replacement, impeller balancing, motor replacement where the part is available.

  • Electronics and controls

    Control board, humidity and CO₂ sensors, run-on timers, switches, home automation connections.

  • Ductwork and air-tightness

    Tracing crushed, disconnected or punctured duct in lofts and suspended ceilings, a common cause of lost airflow that cleaning alone will not reveal.

  • Noise treatment

    Anti-vibration mounts, flexible connectors, duct silencers, repositioning of the unit. Noise almost always has an identifiable mechanical cause.

  • Unit replacement where needed

    Only proposed when repair cannot be justified economically. We give you both figures and you decide.

How the visit works

  1. 1

    Get in touch

    Describe the symptom (noise, stoppage, no suction) and the unit's brand if you know it. That lets us bring the most likely parts with us.

  2. 2

    On-site diagnosis

    About an hour. You get the findings at the end of the visit, with the readings taken.

  3. 3

    Quote

    Repair and replacement priced side by side where both are viable.

  4. 4

    The work

    Many repairs can be done straight after the diagnosis if the part is in stock.

  5. 5

    Post-repair check

    Fresh airflow and noise readings to confirm the problem is genuinely solved.

The brands we service

These are the brands actually found in Belgian homes, from a 1998 unit hidden above a suspended ceiling to a heat-recovery system fitted last year. We are not a dealer for any of them, so we have no reason to steer you towards one over another. We service whatever is already in your home.

The brand is not a prerequisite

Don't know which one is yours? That is the most common case, and it is not a problem. Nobody opens their unit for fun. We work it out together on the phone, or on site when we arrive.
  • Renson
  • Duco
  • Zehnder
  • Brink
  • Vasco
  • Lemmens
  • Aldes
  • Atlantic
  • Helios
  • Itho Daalderop
  • Orcon
  • Ubbink
  • Buva
  • Soler & Palau
  • Wolf
  • Codumé

Frequently asked questions

Should the unit be repaired or replaced?

A unit over fifteen years old, with parts no longer made and a motor near the end of its life, gets replaced. A recent unit with a worn bearing gets repaired. In between, the answer depends on the price of the part and the state of the ductwork, we give you what you need to decide, without pushing either way.

Do you handle emergencies?

We prioritise situations where a lack of ventilation creates a risk (rooms with no openable window, commercial kitchens, damp with active mould growth). Call us for those: the form is handled during business hours.

Do you work on all brands?

On the large majority of brands sold in Belgium. For models whose manufacturer has stopped producing parts, we look for a compatible component and tell you honestly whether the adaptation is sound.

Is the diagnosis chargeable?

Call-out and diagnosis are charged at a fixed fee announced before the visit. If you go ahead with the repair, that fee is deducted from the cost of the work. The exact terms appear on your quote.

My ventilation is very noisy, can it be fixed?

In most cases, yes. Noise comes from a worn bearing, an impeller unbalanced by dirt, a unit mounted rigidly against the structure, or excessive air velocity in undersized duct. Each cause has a different remedy: the diagnosis exists precisely so we don't treat the wrong one.

A question about this service?

Describe your system: we tell you whether this service is the right answer to your situation, or whether something else is needed.

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